Guides
Short, visual explainers for topics that don't fit a single quiz question — written for how PMs actually decide (tradeoffs, not hype).
- Model selection attributesContext, latency, throughput, pricing signals, capabilities, and compliance — with scenarios and archetypes.
- Prompt & policy designInstruction precedence, output contracts, and when strict schemas beat prose for shipped AI.
- RAG vs fine-tuning vs prompt-onlyDecision flow for factual grounding vs behavior tuning, plus comparative tradeoff charts.
- Retrieval architecture cheat sheetChunk-to-answer pipeline, retrieval patterns, and complexity vs quality visuals.
- Evaluation strategy for AI featuresLayered eval maturity, judge vs automation radar, and signal vs latency curves.
- AI pricing & unit economicsToken COGS stacks, margin sensitivity, and finance checkpoints for AI features.
- Caching & request shapingSemantic and prompt cache tiers, dedup, batching — TTFT and COGS levers with trust caveats.
- Embeddings vs keyword vs hybridLexical vs semantic retrieval, decision flow, and fit-by-query-shape charts.
- Latency budget & streaming UXTTFT timeline, streaming cadence, and UX tactics for perceived responsiveness.
- Agent boundaries & human-in-the-loopRisk tiers, approval lanes, and HITL patterns for tool-using agents.
- Tool & integration designSchema discipline, normalized errors, idempotency, and timeouts for LLM-side effects.
- Hallucination & grounding playbookCitations, hedging, abstention, and escalation — UX plus backend patterns.
- Security basics for AI PMsThreat sketch across prompts, tools, and data — plus controls and owners.
- AI governance & data lifecycleCollection through retention, subprocessors, and artifacts enterprise procurement expects.
- Observability for shipped AIDebug loops, triage signals, and trace sketches for production AI.
- Experimentation & rolloutShadow, canary, and A/B ladders — signals, exit criteria, and rollback discipline.
- Multi-tenant AI SaaSIsolation for prompts, retrieval, billing, and telemetry across tenants.
- Vendor & routing strategyMulti-provider failover, tiered models, and integration vs ops burden.
- Working with ML teamsOwnership handoffs across the build lifecycle, and where PM/ML collaboration breaks down.
- Synthetic data & augmentationWhen synthetic data helps vs hurts, core patterns, and the model-collapse risk.
- Model monitoring & driftThe detect-diagnose-respond loop for shipped models, and four kinds of drift to recognize.